Portable Power, Explained
Your go-to guide for all things portable red light therapy and TheraGo products.
What Wavelengths are Included?
Each light panel maximizes therapeutic outcome by providing 4 unique wavelengths (635nm, 810nm, 850nm, and 940nm) that target both shallow and deep tissue.
What is the difference between Continuous Wave and Pulsing?
There are two types of light waves: Continuous Wave (CW) or Pulsing. Each TheraGO panel allows you to adjust and control the pulsing frequency of the light. This will make the light look like it is blinking. It will blink either slowly with a low frequency, or faster with a higher frequency. This frequency can be adjusted from 10 to 500 in increments of 10. Typically anything above 100 Hz will look like a continuous wave (CW) to the naked eye.
Why is frequency important?
There are many studies and research showing the positive effects of frequency on the human body.
What makes TheraGO lights different from other red light therapy devices?
TheraGO lights feature a spectrum of light that harnesses the power of 4 wavelengths. (633nm, 810nm, 850nm, and 940nm). These 4 wavelengths penetrate both shallow and deep tissue to give a more complete and effective treatment.
Why does it appear as if some of the LED’s aren’t working?
These LED’s are working. Infrared and near infrared light are invisible when viewed with the naked eye. Of the 4 wavelengths emitted by your TheraGO light, only the red light (633nm) will be visibly seen. The other 3 wavelengths (810nm) (850nm) (940nm) are all invisible to the naked eye.
What is the difference between red and near infrared light?
Red light can be seen with the naked eye and has a shorter wavelength. Near infrared has a longer wavelength and typically can only be seen with special equipment.
How long before I start to receive the benefits of red light therapy?
Typically user will start to feel the benefits of the red light therapy within 2 to 3 weeks.
Do I need to wear eye protection during my treatment?
No eyewear is necessary during your treatment.
How does red light therapy work?
Many independent studies show red and infrared light can help with healthy cellular function by positively effecting the mitochondria.
How do I set up my TheraGO light panel?
There is little set up needed. Your TheraGO light panel will work right out of the box. An operating manual is included with each order.
Why won’t the door hook fit on my door?
The hook included is meant to fit most standard interior doors. If the hook doesn’t fit then your door may be wider or thinner than the average door.
What is your return policy?
Your TheraGO light panel comes with a 30-day money back guarantee. In addition, it comes with a 2-year limited warranty abasing manufacture defects.
How do I adjust the treatment time on my TheraGO?
Treatment time can be adjusted using the 4 buttons on the side of the light panel. Instructions are included with more detail on how to use your light panel.
What should my treatment duration time be?
We suggest starting with a 10 minute treatment time twice a day.
How often should I use my TheraGO?
We suggest you use your light panel at least one a day for optimal results.
What warranty is offered?
Each TheraGO product is warrantied to be free from defects in workmanship and materials for the period of two (2) years from the date of delivery and under normal use and service.
What is the shipping cost?
The domestic shipping cost for the R1 is $59. The domestic shipping cost for the R3 is $89. International shipping costs vary depending on destination.
Do you ship internationally?
Yes we do ship internationally. Shipping charges vary depending on the destination.